Privacy Policy

Here’s our (Medico Partners Limited, we, us) privacy policy, which is there to protect you and other users. This policy (together with our Terms and Conditions) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By visiting our Platform you are accepting and giving consent to the practices described in this privacy policy. Please read this policy carefully.

Definitions and interpretation:

  1. In this privacy policy, the following definitions are used:
  1. Data – collectively all information that you submit to Medico Partners Limited via the Platform. This definition incorporates, where applicable, the definitions provided in the Data Protection Act 1998;
  2. Cookies – a small text file on your computer by this Platform when you visit certain parts on the Platform and/or when you use certain features of the Platform. Details of the cookies used by this Platform are set out in the clause below ( Cookies);
  3. Medico Partners Limited, we or us – Medico Partners Limited, a company incorporated in England and Wales with registered number 09355100 whose registered office is at Radclyffe house, 66-68 Hagley Rd,Birmingham B16 8PF.
  4. UK and EU Cookie Law – the Privacy and Electronic Communication ( EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications ( EC Directive) (Amendment) Regulations 2011;
  5. User or you – any third party that accesses the Platform and is not either (i) employed by Medico Partners Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Medico Partners Limited and accessing the Platform in connection with the provision of such services; and
  6. Platform –means the website that you are currently using, , Medico Partners mobile apps and any sub-domains of this site unless expressly excluded by their own terms and conditions.
  1. In this privacy policy, unless the context requires a different interpretation:
  1. The singular includes the plural and vice versa;
  2. References to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses or appendices of this privacy policy;
  3. A reference to a person includes firms, companies, government entities, trusts and partnerships;
  4. “Including” is understood to mean “including without limitation”;
  5. Reference to any statutory provision includes any modification or amendment of it;
  6. The headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

  1. This privacy policy applies only to the actions of Medico Partners Limited and Users with respect to this Platform. It does not extend to any websites that can be accesses from this Platform including, but not limited to, any links we may provide to social media websites.

Information we may collect from you

  1. We may collect and process the following data about you:
    1. Information you give us. You may give us information about you by filling in forms on our site (our site), the mobile app or by corresponding with us by phone, email or otherwise. This includes information you provide us when you register to use our site, participate in discussion boards, fill out online enquiry forms, request a prospectus or any other additional information and when you report a problem with our site. The information you give us may include your name, address, email address and phone number, payment information, personal description and photograph.
    2. Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:
  1. Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  2. Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), your email address if you filled in a form on the site and methods used to browse away from the page and any phone number used to call our customer service number.
  3. Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. [In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site.] We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

Our use of Data

  1. Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, your Data will not be disclosed to third parties.
  2. All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see the clauses 14-16.
  3. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Platform.
  1. We use information held about you in the following ways:

For purposes of the Data Protection Act 1998, Medico Partners Limited is the “data controller”.

Information you give to us. We will use this information:

  • To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us
  • to ensure that content from our site is presented in the most effective manner for you and for your computer
  • The information you give us, or we collect about you, to offer you the best possible work opportunities tailored to your needs and preferences, may include your name, address, private and corporate e-mail address and phone number, emergency contact details, financial information, compliance documentation, including details of any criminal convictions (in accordance to our framework auditing obligations, we need to hold an enhanced DBS for all our candidates that will remain on file and updated for the duration of your registration with MedicoPartners), references verifying your qualifications and experience, immigration status, curriculum vitae, nationality, photo ID evidence, Occupational Health and Immunisation records (required for all vacancies in the healthcare sector), photographs and links to your professional profiles available in the public domain e.g. LinkedIn, Twitter, business Facebook or corporate website.
  • to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about
  • to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please contact us at
  1. Information we collect about you.We will use this information:
  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes as part of our efforts to keep our site safe and secure;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and
  • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
  1. Information we receive/obtain from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

This is information we obtain about you from other sources such as LinkedIn, corporate websites, job board websites, online CV libraries, your business card, personal recommendations, clients, referees, recommendation or Umbrella Companies. Please note this list is not complete and there might be other sources of information.

When we have obtained your personal data from third parties it is our policy to advise you of the source when we first communicate with you.


We get information such as name, email address, telephone number and other details you may provide us with to ensure we can offer you the best staffing service possible for your organisation. This information may come directly from you- when you contact us or when we contact you (normally through our Business Development Department).

We can also get details from you or other sources including market research and, to the extent you use our website or click on an email from us, we will automatically collect technical information.


We get your data in the course of our professional relationship with you and this may include name, email address, telephone number, postal address and financial details.

We can also obtain details from you from other sources including market research and, to the extent you use our website or click on an email from us, we will automatically collect technical information.

  1. How we store your personal information

Your information is securely stored. We keep your personal information for [time period]. We will then dispose your information by [explain how you will delete their data].

Disclosure of your information

  1. You agree that we have the right to share your personal data with:
  • Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006.
  • Selected third parties including:
  • business partners, supplier and sub-contractors for the performance of any contract we enter into with them or you;
    a. with any prospective seller or buyer in the event that we sell or buy any business or assets;
    b. with any purchaser in the event that we are acquired by a third party, in which case personal data will be one of the transferred assets.
  • Regulatory organisation or other third parties if we are under a duty to disclose or share your personal data in order to comply with legal obligations, or in order to protect the rights, property or safety of us, our customers or others, or when we believe disclosure is necessary or appropriate in connection with an investigation of suspected or actual fraud or other illegal activity.

Your rights

  1. Subject to applicable law, you have the right to ask us not to process your personal data for marketing purposes. We will usually inform you before collecting your data if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contracting us at

    Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Your data protection rights

·Under data protection law, you have rights including:

·Your right of access – You have the right to ask us for copies of your personal information.

·Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

·Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

·Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

·Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

·Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

·You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

·Please contact us at if you wish to make a request.

How we store your personal information

Your information is securely stored.

We keep personal information and related recent documents you shared with us for up to 6 years on our secured cloud servers based in the EU/UK. We will then dispose your information if we found you are not working with us for 6 years, we will delete the personal information and related documents from our system permanently.

How to complain

· If you have any concerns about our use of your personal information, you can make a complaint to us at

· You can also complain to the ICO if you are unhappy with how we have used your data.

  • The ICO’s address:

· Information Commissioner’s Office

  • Wycliffe House
    Water Lane
    Cheshire SK9 5AF
  • Helpline number: 0303 123 1113

· ICO website:

Third party websites and services

  1. Medico Partners Limited may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Platform. The providers of such services do not have access to certain personal Data provided by Users of this Platform.

Links to other websites

  1. This Platform may, from time to time, provide links to other websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Access to Information

  1. The Act gives you the right to access information held about you. You may request from us a copy of personal data we hold on you subject to a fee of £10 to meet our costs.


  1. Data security is of great importance to Medico Partners Limited and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Platform.
  2. If password access is required for certain parts of the Platform, you are responsible for keeping this password confidential.
  3. We endeavour to do our best to protect your personal Data. However, transmission of information over the Internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Platform.


  1. This Platform may place and access certain Cookies on your computer. Medico Partners Limited uses Cookies to improve your experience of using the Platform and to improve our range of services. Medico Partners Limited has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
  2. All Cookies used by this Platform are used in accordance with current UK and EU Cookie Law.
  3. Before the Platform places Cookies on your computer, you will be presented with information requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Medico Partners Limited to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Platform may not function fully or as intended.
  4. You can choose to enable or disable Cookies in your Internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
  5. You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Platform more quickly and efficiently including, but not limited to, personalisation settings.
  6. It is recommended that you ensure that your internet browser is up-to-date and that consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.


  1. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
  2. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
  3. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
  4. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

  1. Medico Partners Limited reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Platform and you are deemed to have accepted the terms of the privacy policy on your first use if the Platform following the alterations.

You may contact Medico Partners Limited by e-mail at

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